STATUTORY RADAR ARCHITECTURE
SUPPORT & INQUIRIES

Contact Support

We are here to support Indian contractors, bid managers, and procurement consultants.

Email Support

For billing inquiries, GST invoice requests, and bug reports.

support@bidmatrix.co.in →

WhatsApp Live Chat

Direct chat with our technical and onboarding team. 2-hour response SLA during business hours.

Chat on WhatsApp →

Response Time Commitment

Monday through Saturday, 9:00 AM – 8:00 PM IST. Critical payment and extraction issues are prioritized within 60 minutes.